Terms of Service
Last updated: 16 August 2025
Please read these Terms of Service ("Terms") carefully before using the TradieQuote application (the "Service") operated by CJW Professional Services ("us", "we", or "our").
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.
1. Accounts
Account Creation
To use our Service, you must create an account. You agree to provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
Account Responsibility
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
2. Subscriptions and Payments
Free Trial
We offer a 30-day free trial for new users. After the trial period, you must purchase a paid subscription to continue using the Service's full features.
Subscription Billing & Currency
Subscriptions are billed on a recurring basis (e.g., monthly). You will be billed in advance on a recurring, periodic basis. Subscription fees will be charged in the currency displayed to you at the time of purchase (e.g., Australian Dollars (AUD) for users in Australia, Great British Pounds (GBP) for users in the United Kingdom). For international users, your financial institution will handle any currency conversions according to their policies. All payments are handled by our third-party payment processor, Stripe. We do not store or collect your payment card details.
Price Changes
We reserve the right to modify our subscription fees at any time. We will provide you with reasonable prior notice of any change in subscription fees to give you an opportunity to terminate your subscription before such change becomes effective.
3. User Content
Ownership
You retain full ownership of all the data you enter into the Service, including your customer information, quote details, invoices, and any other business-related data ("User Content").
Our License to You
By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content solely for the purpose of operating, providing, and improving the Service. For example, we need to access your data to generate PDFs, create shareable links, and display it to you within the app.
Your Responsibility
You are solely responsible for the accuracy, legality, and appropriateness of all User Content you create or upload.
4. Intellectual Property
The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of CJW Professional Services. The TradieQuote name, logo, and overall branding are protected by copyright and trademark laws.
5. Termination
You may terminate your account at any time by discontinuing use of the Service or contacting us. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
6. Disclaimer and Limitation of Liability
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant that the service will be uninterrupted, secure, or error-free.
In no event shall CJW Professional Services, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions. For users residing in the United Kingdom, these terms do not affect your statutory rights.
8. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice before any new terms take effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
9. Contact Us
If you have any questions about these Terms, please contact us at support@gettradiequote.com.au.